Often, there’s a sea of products on an eCommerce website, but the customers desire something very specific. Maybe they want a product from a particular brand or they’re specific about the style or size. So you need to offer a way for them to find exactly the kind of product they are looking for. That’s where the eCommerce filters come in.
So how do you equip your eStore with these navigational aids? You’ll need to identify the most relevant filter options for your product catalog and strategically position them on your product pages for easy access.
Through this blog, we’ll see how the eCommerce experts go about this process. But first, let’s look at the key types of filters used in eStores.
Types of eCommerce Filters
There’s a whole range of filter types you can implement, each catering to different needs and product categories. Here are some of the most common and effective ones:
Essential Filters
These are the bread and butter of any eCommerce filtering system, applicable across a wide range of products:
- Price: Allow customers to set a minimum and maximum price, instantly eliminating products outside their budget.
- Brand: Shoppers often have strong brand loyalties. Make it easy for them to find their favorites.
- Customer Ratings: Showcase products with high ratings to build trust and highlight popular choices.
- Color: Especially crucial for fashion, home decor, and visually-driven products.
- Size: Essential for apparel, shoes, and any product where dimensions matter.
- Material: Help customers find products made from specific materials, like cotton, leather, or silk.
Category-specific Filters
These filters cater to unique product attributes within specific categories:
- Electronics: Screen size, processor type, storage capacity, connectivity (e.g., Bluetooth, Wi-Fi).
- Fashion: Clothing style (e.g., dress, jeans, shirt), sleeve length, neckline, pattern.
- Home Decor: Dimensions, style (e.g., modern, rustic), room type.
- Beauty: Skin type, hair type, shade, ingredients, benefits (e.g., anti-aging, moisturizing).
Advanced Filters
Take your filtering system to the next level with these sophisticated options:
- Theme: Allow filtering by occasion (e.g., holiday, wedding), season (e.g., summer, winter), or style (e.g., bohemian, minimalist).
- Popularity: Showcase best-selling or trending products.
- Promotions: Highlight products that are on sale, new arrivals, or part of special offers.
- Availability: Allow customers to filter by products that are in stock and ready to ship.
You may even combine these filter types to create a truly user-friendly shopping experience that caters to a wide range of customer needs and preferences. But make sure to consider your target audience when deciding which filters are most relevant for your store.
How to Implement eCommerce Filters?
Integrating filters into your eCommerce website involves a combination of smart design and development. You’ll need to identify the most relevant filter options for your product catalog and strategically position them on your product pages for easy access. That involves using the eCommerce faceted search. It helps apply multiple filters simultaneously for refined results.
Here’s how the process goes.
Choose the Right Platform
Some platforms like Shopify, Wix, and Squarespace offer user-friendly interfaces and intuitive filtering setup processes. This is ideal for beginners or those with limited technical expertise.
These platforms generally provide standard filters like price, category, and sometimes color or size. They may also offer basic customization options like changing the filter order or display style. But you may outgrow these platforms in case of complex needs or a large product catalog.
In that case, third-party apps like Algolia, Searchspring, and Doofinder or custom-made solutions would be much better.
Identify Relevant Filter Options
Next, we work on identifying relevant filter options. It’s a critical step in creating a user-friendly and effective filtering system for your eCommerce store. Here’s how the process goes.
Step 1: Analyze your products: Conduct a detailed analysis of your product catalog. Identify the key attributes differentiating your products and are important to your customers. Start by listing the essential characteristics that define your products. For example:
- Apparel: Size, color, material, style (dress, pants, shirt), sleeve length, neckline, pattern.
- Electronics: Brand, screen size, processor, memory, storage capacity, operating system, connectivity (Bluetooth, Wi-Fi).
- Home Goods: Dimensions, material, style (modern, rustic, vintage), room type, color.
- Beauty: Skin type, hair type, shade, ingredients, benefits (anti-aging, moisturizing, sun protection).
If a dress comes in different sizes, colors, and patterns, these should all be filterable options. Identify what makes your products stand out. The unique features can be valuable filter options that attract customers.
Step 2: Analyze search queries: Review your website’s search logs to see what keywords and phrases customers use when searching for products. This reveals their language and priorities.
Step 3: Gather direct feedback: Use surveys, polls, feedback forms, or customer interviews to directly ask about their filtering preferences. What criteria do they use most often? What filters would make their shopping experience easier?
Step 4: Do competitive analysis: See what your competitors are doing and identify opportunities to improve or differentiate. Note the filters they offer, their organization, and overall user experience. Can you offer unique filters that highlight your specific product offerings or cater to a niche audience?
Try to create a filtering system that caters to your customers needs and is visually appealing.
Design & Development
This part of the process is where your filter strategy comes to life. It’s about translating your identified filter options into a user-friendly and visually appealing interface. That will seamlessly integrate with your eCommerce platform. Let’s look at a few key considerations:
- Intuitive Design: The filtering system should be easy to understand and use, even for first-time visitors. Filters should be clearly labeled and logically organized.
- Visual Hierarchy: Use visual cues like headings, spacing, and contrasting colors to guide users through the filtering process.
- Minimize Cognitive Load: Avoid overwhelming users with too many filter options at once. Consider using progressive disclosure, where advanced filters are hidden until needed.
- Clear Feedback: Provide immediate feedback when a filter is applied, showing the number of results or visually highlighting the selected options.
- Strategic Positioning: Place filters where users expect to find them, typically in the sidebar or at the top of product listing pages.
- Prominent Display: Use clear headings and visual cues to make the filter section stand out.
- Consider Page Layout: The placement should complement the overall page layout and not obstruct product browsing.
- Touch-friendly Interface: Use larger buttons and sufficient spacing between elements for easy interaction on touchscreens.
- Space Optimization: Consider using collapsible menus or slide-out panels to conserve screen space on mobile devices.
- Performance Optimization: Optimize the filtering process to ensure fast loading times and smooth performance, even with a large product catalog.
- Data Handling: Implement efficient data handling to ensure accurate and up-to-date filtering results.
Try to create a filtering system that is not only functional but also enhances the UX and encourages customers to explore the catalog with ease. That will, in turn, enhance the user experience and encourage the customers to explore the catalog and purchase their favorite products.
Implementation & Testing
This phase is where your carefully designed filtering system takes its final form and is put to the test. It’s crucial to ensure everything works smoothly and effectively before launching it to your customers. The two key areas of this part of the process are implementation and testing.
Implementation
- Code Integration: This involves integrating the filter code into your eCommerce platform. This could mean adding code snippets, installing plugins, or configuring settings within your chosen platform or app.
- Data Synchronization: Ensure your product data is correctly structured and synchronized with the filtering system. This includes proper categorization, tagging, and attribute assignment for accurate filtering.
- Visual Integration: Seamlessly integrate the filter interface into your website’s design. This includes matching colors, fonts, and styles to maintain a consistent brand experience.
- Mobile Responsiveness: Confirm that the filters function correctly and display properly across various devices, screen sizes, and orientations.
Testing
- Functionality Testing: Verify that each filter works as expected. Test different combinations of filters to ensure accurate results and proper data filtering.
- Usability Testing: Observe real users interacting with the filters. Identify any pain points, confusion, or areas for improvement in terms of ease of use and navigation.
- Compatibility Testing: Test the filters across different browsers (Chrome, Firefox, Safari, Edge) and operating systems (Windows, macOS, iOS, Android) to ensure consistent performance.
- Performance Testing: Evaluate the speed and efficiency of the filtering system, especially with a large product catalog or high traffic volume. Identify and address any bottlenecks or performance issues.
- A/B Testing: Experiment with different filter placements, designs, and options through A/B testing to see what resonates best with your customers and drives the most conversions.
You can go about this process manually or use automated testing tools. The latter will help run repetitive tests and ensure consistent functionality across different browsers and devices. Also, gather and use feedback to identify the areas of improvements.
Refinement & Optimization
Finally, after the filters have been implemented, it’s time to maximize the effectiveness and provide the best possible UX. For that, you need to continuously analyze, adjust, and improve your filtering system.
Continuous Monitoring
Here’s how you sense the nerve of the industry and monitor the filters to see how successful the implementation is.
- Track Key Metrics: Use analytics tools to monitor filter usage, conversion rates, bounce rates, and popular filter combinations. This data provides valuable insights into customer behavior and preferences.
- Identify Pain Points: Pay attention to areas where users struggle or abandon their search. Are certain filters confusing or irrelevant? Are there any technical issues or slow loading times?
- Gather User Feedback: Actively solicit feedback through surveys, polls, or feedback forms. Ask customers about their experience with the filters, what they find helpful, and what could be improved.
Data-driven Adjustments
Based on the feedback, you can implement a range of adjustments, including:
- Add or Remove Filters: Based on usage data and customer feedback, add new filters that cater to emerging needs or remove irrelevant ones that are rarely used.
- Refine Filter Options: Adjust existing filter options to better match customer preferences. For example, you might add more specific size options or expand the price range.
- Improve Filtering Logic: Fine-tune the filtering algorithms to ensure accurate and relevant results. This might involve adjusting the weighting of different filters or implementing more sophisticated search logic.
Also, make sure to take care of the performance optimization, SEO optimization, and personalization.
If you need help with implementing the eCommerce filters and ensuring the best user experience, opt for our eCommerce development services. We will use the best approach to deliver a high-quality product.
Benefits of eCommerce Filtering
Filters are an excellent tool for enhancing the shopping experience for your customers while also benefiting your business. Here’s the breakdown:
For Customers
- Faster Product Discovery: Filters allow customers to quickly narrow down product options based on their specific needs and preferences, saving them time and effort.
- Increased Relevance: By applying filters, customers see only the products that match their criteria, making their shopping experience more efficient and relevant.
- Improved Navigation: Filters act as navigational aids, guiding customers through your product catalog and helping them discover items they might not have found otherwise.
- Enhanced Satisfaction: A smooth and efficient shopping experience leads to increased customer satisfaction and a higher likelihood of repeat purchases.
- Reduced Choice Overload: Filters help customers avoid feeling overwhelmed by a large product selection by presenting them with manageable and relevant options.
For Businesses
- Increased Sales: By making it easier for customers to find what they want, filters can lead to higher conversion rates and increased sales.
- Reduced Bounce Rates: When customers can quickly find relevant products, they are less likely to leave your site without making a purchase, reducing bounce rates.
- Improved Product Discoverability: Filters help customers discover products they might not have found through traditional browsing, increasing overall product visibility.
- Enhanced User Engagement: An interactive and user-friendly filtering system can increase customer engagement and encourage them to explore your product catalog more thoroughly.
- Better Customer Insights: Analyzing filter usage data provides valuable insights into customer preferences and shopping behavior, which can inform product development and marketing strategies.
- Competitive Advantage: Offering a well-designed and comprehensive filtering system can give you a competitive edge by providing a superior shopping experience.
So you see eCommerce filtering is a win-win for both customers and businesses. It ensures an overall user-friendly shopping experience. But to make the best of these benefits, it would be best to opt for our eCommerce development experts. So get in touch.
FAQs on eCommerce Filters
Q1. Where should I place filters on my product pages?
Filters are typically placed in the sidebar or at the top of product listing pages for easy access. Ensure they are prominently displayed and mobile-responsive.
Q2. How many filters should I offer?
Avoid overwhelming customers with too many options. Start with essential filters and gradually add more based on customer needs and preferences. Use data and feedback to refine your filter offerings.
Q3. How often should I update my filters?
Regularly review and refine your filter options based on customer behavior, product updates, and seasonal trends. Stay updated with industry best practices and new technologies.
To Summarize
Filters are one of the indispensable components of any eCommerce website. They transform the way shoppers navigate product catalogs, enabling them to effortlessly pinpoint the items that perfectly match their needs and preferences. With filters, the customers have the control over their shopping journey, meaning increased satisfaction and better chances of conversion.
To implement the filters, choose the right platform, identify the filter options, prioritize the user experience, and refine the results. Work on making your online store a customer-centric haven.
If you need help with that, get a consultation with us today!